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The BCP customer service advisers are happy to answer any questions you have about Teesside Airport parking. However, in the interests of saving you the time and effort of calling us, we’ve put together this handy list of frequently asked questions, which will hopefully address any queries you have.
Question: Can you explain BCP’s Price Protection policy to me?
Answer: Price Protection is our guarantee that you won’t get a better price on airport parking with any other provider. If you book with us, and then find the same product cheaper with anyone else within seven days, we’ll just refund the difference.
Question: When I’ve parked, should I keep my car keys or hand them in?
Answer: Both BCP car parks at Teesside International Airport are self-park facilities, so there’s no need to leave your keys behind. Just make sure you keep them in a safe place throughout your holiday.
Question: Do I have to sort out transfers to and from the airport terminal?
Answer: No. Teesside International On Airport Parking is situated so close to the terminal that no transfers are necessary, while Durham Tees Valley Spa Hotel Parking includes shuttle buses to and from the airport on request.
Question: My car is my pride and joy. How can I be sure nothing will happen to it while I’m away?
Answer: Car park security is our top priority, and so we only offer facilities that have been awarded the police’s Park Mark. The Park Mark recognises only the most secure parking compounds in the UK. Security features in place include:
Question: Can I book a hotel at Teesside International Airport?
Answer: Yes, there are two hotels within walking distance of the airport terminal, both of which include parking for up to 15 days.
Question: Do BCP provide travel insurance?
Answer: Travel insurance from our partners, Holiday Extras, can be purchased at great rates when you book with us.
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