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Reviews For Airparks Luton

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  • 793 customer reviews rated BCP's Airparks Luton 92%

Have a browse through what other BCP customers have said about their experience using the Gatwick Long Stay South car park. This is an official airport service and once of the easiest park and ride options at Gatwick.

Reviews for Airparks Luton


Average Customer Score 92%

Number of reviews: 793


  • Airparks Drop and Go Everything was perfect.

    Mr Lucean - 5 out of 5


  • Airparks Drop and Go The bus was there when we exited the terminal and there was only a slight queue to get keys. I could also easily spot my car. Thank you.

    Miss Ashley - 5 out of 5


  • Airparks Drop and Go Shame about roadworks, apart from that all ok

    Mr Porter - 5 out of 5


  • Airparks Drop and Go Staff always helpful and friendly. All went well, the new spot to check state of incoming cars is very good, reassuring.

    Mrs Nowak - 5 out of 5


  • Airparks Drop and Go Very happy with the service. Would definitely use you again.

    Mr/S Ball - 5 out of 5


  • Airparks Drop and Go Staff were very helpful and explained everything.

    Mr Bardsley - 5 out of 5


  • Airparks Drop and Go My key was not ready when I returned, I was told my return date was 29/11 when actually my paperwork said 22/11, I paid extra for my car to be cleaned, so that wasn’t done either. The man I spoke to was initially quite rude but my car was located and driven to me!!

    Mrs Avery - 3 out of 5


  • Airparks Drop and Go Staff very helpful as I had a problem with my car.
    Especially the reception guy on the night of the 21st November very polite and helpful

    Mr Sibley - 5 out of 5


  • Airparks Drop and Go Yes it went smoothly. Guy at check in a little grumpy but the weather was bad

    Mr Boyd - 5 out of 5


  • Airparks Drop and Go Some ground areas of where the cars are parked could do with a refurb - I got muddy and nearly slipped on fallen leaves collecting the car from where it was left.

    Mr Romanelli - 5 out of 5


  • Airparks Drop and Go good, nice :)

    Mr Kuczko - 5 out of 5


  • Airparks Drop and Go Our experience was excellent. Easy fast check in - just a short wait for the bus. On our return the bus was waiting outside the airport. Collecting the keys was simple and very efficient. The car was close. All in all a speedy uncomplicated system. Would recommend.

    Mrs O'malley - 5 out of 5


  • Airparks Drop and Go Make sure the key collection system works properly.

    Miss Sargent - 3 out of 5


  • Airparks Drop and Go Everything went very smoothly, as usual.

    Mr Shorting - 5 out of 5


  • Airparks Drop and Go When we are leaving Luton, everything was smooth, but coming back to collect our car key, was so slow, the machine (red) was playing up. Nobody there to ask for help. It was really cold then.

    Mr Gulmatico - 5 out of 5


  • Airparks Drop and Go Everything went smoothly. Staff was very helpful

    Mr Williston - 5 out of 5


  • Airparks Drop and Go Very prompt pick up and reasonably priced

    Mr Polley - 5 out of 5


  • Airparks Drop and Go Process of arrival and departure are excellent.
    Only drawback was car was in a very large (wide and deep, surrounding my car) puddle upon my return - row C. Better drainage and/or resurfacing would prevent soaked feet as it was not raining on collection of car. After a delayed flight, just wanted to get home.
    That being said, I would use BCP again.

    Miss Morris - 5 out of 5


  • Airparks Drop and Go Everything went smoothly. Car was dropped off, instructions were clear return was a doddle and then we were home.

    Mrs Hamblin - 5 out of 5


  • Airparks Drop and Go All good.

    Mr Peli - 5 out of 5


  • Airparks Drop and Go All good.

    Mr Peli - 5 out of 5


  • Airparks Drop and Go Need more lightning in the car park as it was so dark and pouring with rain,did not help with water pooling on the walk to reach the car.
    We all arrive to Collect our car so waiting to collect the key was a very slow process due to no help at collecting boxes

    Mr James - 5 out of 5


  • Airparks Drop and Go Car waqs not ready to collect, had to wait an hour before i was given the key

    Mr Mayfield - 2 out of 5


  • Airparks Drop and Go Only one point that could be better and that is when waiting for my car to be delivered to the airport. The wind in the multi-storey cut through and a shelter would be welcomed, otherwise all was brilliant as always.

    Mr Bullock - 5 out of 5


  • Airparks Drop and Go Staff clueless from the actual car park and unhelpful bus driver ignorant have used Gatwick air parks won’t use Luton again

    Mr Allen - 3 out of 5


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