Luton Airport Parking FAQs

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Based on common queries answered by our customer service staff, we’ve compiled this list of frequently asked questions about Luton airport parking to help you decide which service is best for your needs.

Our Prices

Question: You mention that bookings are Price Protected – what does this mean?

Answer: Price Protection is our guarantee that you’ll get the best price on airport parking with BCP. If you do manage to find the same product at a better price, we’ll simply refund the difference, provided you tell us within seven days of booking.

At the Airport

Question: Once I’ve parked my car, do I keep my keys, or leave them with a member of staff?

Answer: Unless you’ve booked one of our Meet and Greet services, you shouldn’t leave your keys behind. The Meet and Greet services at Luton are:

• Luton Airport Priority Parking
• Park and Fly Luton Airport

All the other car parks are self-park facilities, so you should hang onto your keys at all times.

Question: Will I have to make my own way from the car park to the airport terminal?

Answer: Only if you’ve parked in the Luton Short Stay Car Park, which is a stone’s throw from the terminal, or booked one of our valet services. All other car parks include bus transfers in the price.

Question: How do BCP look after my car during my holiday?

Answer: Our car parks all hold the police’s Park Mark, in recognition of the comprehensive security features in place to protect your car from criminals, including:

• 24 hour CCTV surveillance
• Patrols of parking areas by trained security staff
• High security fencing
• Parking bays are floodlit

BCP Extras

Question: Do you provide hotel and parking packages within easy reach of Luton Airport?

Answer: Yes, we provide Luton airport hotels with parking to suit any budget, from clean, basic, two star hotels to more upmarket 4 star establishments. We recommend checking that transfers to the airport are included before you book.

Question: I still need travel insurance for my trip. Can I buy this from BCP?

Answer: You can buy travel insurance from our partners, Holiday Extras, with single trip and annual cover available at discounted rates.