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Reviews For Airparks Luton

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  • 793 customer reviews rated BCP's Airparks Luton 92%

Have a browse through what other BCP customers have said about their experience using the Gatwick Long Stay South car park. This is an official airport service and once of the easiest park and ride options at Gatwick.

Reviews for Airparks Luton


Average Customer Score 92%

Number of reviews: 793


  • Airparks Drop and Go Professional and efficient service. Will use again in the future.

    Mrs Gill - 5 out of 5


  • Airparks Drop and Go Yes and yes

    Mr Clark - 4 out of 5


  • Airparks Drop and Go Upon returning to Luton or least favourite airport. It’s easy to see why it is always voted as least favourite airport in UK. Your information told us to catch a bus from bay 17, there was no bay 17. We were told by staff to use bay M, again no signage to show bay M. More by luck than anything we found the bus and got to our car. Not a good situation you must agree?

    Mr Butters - 4 out of 5


  • Airparks Drop and Go Pick location on directions at Luton say bus stop 17, there is no bus stop 17. On receipt it asks bus stop M (16) there is no 16 either and no bus stop with M at Luton. Eventually asked a driver who told us it was the last two bays. No marking on the bays, no number or letter, nothing. An absolute shambles. Not what you need at midnight after a long day

    Mr Hathaway - 1 out of 5


  • Airparks Drop and Go Everything ok,quick and easy.

    Mr Chioreanu - 5 out of 5


  • Airparks Drop and Go On the return back there was no airparks bus for 30 mins. Phoned airparks and was given the wrong info by an agent and also a manager who told me to go to bay d?? Have to run to catch this bus with 2 young children. There were was a mad scrum and we just about for on. Not a good experience in the wet cold dark evening with 2 small kids.

    Mr Shafique - 3 out of 5


  • Airparks Drop and Go very helpful staff at check-in.
    Bus v. quick to airport.
    Bit difficult to find the bus stop on the way back but pick up of car etc as described, quick and efficient

    Ms Lovegrove - 5 out of 5


  • Airparks Drop and Go Very helpful

    Mrs Lee - 5 out of 5


  • Airparks Drop and Go I lost the ticket used to reclaim my car keys. A fellow passenger gave me the emergency number written on her ticket. The young lady who took my call reassured me, tasked me to take my passport to the office and the situation was resolved immediately. I was really impressed with this painless efficiency.

    Mr Sasiadek - 1 out of 5


  • Airparks Drop and Go They said that they would leave my car at the front as I have trouble walking and coming back from the holiday it was were it was promised. Quick and smooth both going and coming back. Thanks.

    Mrs Gray - 5 out of 5


  • Airparks Drop and Go Easy system friendly helpful staff great service let down by Luton airport

    Mrs Jackson - 5 out of 5


  • Airparks Drop and Go Include the sites postcode on all documents, I got lost and went to the wrong Grove Road, Luton.

    Miss Newton - 4 out of 5


  • Airparks Drop and Go Check in when smooth , only 5 minuet wait at Luton for bus ,back to carpark , thank you John

    Mr Hall - 5 out of 5


  • Airparks Drop and Go Arrival was great but our meet and greet was awful. Stood waiting for a full 15 minutes in the multistory at 1:30 in the morning while everyone else collected their cars. When i rang to complain i was told the other company was a professional meet and greet service! I agree.

    Mrs Austin - 1 out of 5


  • Airparks Drop and Go From booking online to drop off and pick up all was easy and smooth. The only slight negative was when we arrived there was
    A lot of work going on in the check in area and a couple of the devices were out of use, however there was a helpful chap on hand to guide everyone through.

    Mr Drage - 5 out of 5


  • Airparks Drop and Go Some staff at the exit gate would be great. Took us 15 minutes to get out of the car park.
    And do the barriers really need to be down? You've already paid, you've collected your keys. In quiet times, yes I can understand but when there are over 50 cars all wanting to leave at one time a member of staff can be on the barrier to keep it up.

    Miss Camilleri - 5 out of 5


  • Airparks Drop and Go Very smooth and easy process from start to finish. Will definitely use again.

    Mr Smith - 5 out of 5


  • Airparks Drop and Go staff very unhelpful only the bus driver was helpful the site ok if you are a tecno person avoid luton airport

    Mrs Mail - 1 out of 5


  • Airparks Drop and Go As alway a pleasure to use can not recommend highly enough excellent will never use anyone else.

    Mr Jackson - 5 out of 5


  • Airparks Drop and Go Excellent service, as described, trouble and stress free, except that my voucher said on arrival back to Luton to go to Bay 17, but the bays are lettered!

    Mr Quinn - 5 out of 5


  • Airparks Drop and Go Everything went as we expected -brilliant!!!

    Mr Thompson - 5 out of 5


  • Airparks Drop and Go Staff as always great. Keep doing great work

    Mr Jelinski - 5 out of 5


  • Airparks Drop and Go Good value, smooth procedure. Info re return bus misleading (Bay D, not 17)

    Mr Nightingale - 4 out of 5


  • Airparks Drop and Go The electronic system worked brilliantly

    Mr Vernon - 5 out of 5


  • Airparks Drop and Go In one word "excellent"

    Mr Button - 5 out of 5


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