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Reviews Swift Meet And Greet

  • 221 customer reviews rated BCP'sReviews Swift Meet And Greet 68%

Itching to know what it's like to use Luton Swift Meet and Greet car park? Take a look at the reviews below from previous BCP customers to find out...

Reviews Swift Meet and Greet


Average Customer Score 68%

Number of reviews: 221


  • Swift Meet and Greet All ok but a little unorganized when we arrived, but good when we came back.

    Mr Hillson - 3 out of 5


  • Swift Meet and Greet All very good

    Mrs Joyce - 5 out of 5


  • Swift Meet and Greet Very simple operation,friendly staff

    Mr Roberts - 5 out of 5


  • Swift Meet and Greet A little confusing , with all the work going on ,£4 added on to price to get out of car park , so add that on , but mainly everything was quick and easy , recommended

    Mrs Curtis - 4 out of 5


  • Swift Meet and Greet We had our car picked up at Luton Airport. Everything went smoothly. Staff were great. We returned on a relatively late flight, so were a little apprehensive as to whether we would experience problems but the experience was excellent

    Mr Evans - 5 out of 5


  • Swift Meet and Greet The pick-up went very smoothly, the staff were efficient and we had no problems, if there were any mild complaint, would be the walk to the terminal which was longer than anticipated and wheeling our luggage through potholes filled with overnight rain was a little unpleasant. Overall though it was a positive experience and would recommend BCP.

    Mrs Pierre - 5 out of 5


  • Swift Meet and Greet A bit frustrating finding the drop off point due to the building work. We had to wait about 15 minutes on collection which was fine but can understand some people complaining if it had been wet(No cover)Hopefully will improve when work complete. Would use again.

    Mr Ford - 4 out of 5


  • Swift Meet and Greet we had to wait for 20 minutes for our so called greet, was not what i expected.

    Mr Crowley - 3 out of 5


  • Swift Meet and Greet Facilities as described, staff very helpful
    However there were 2scratches from one end of the car to the other. Since we didn't check the car when we picked it up and didn't notice the scratches till we went back to the car tonight ( 2 days later) we realised that it was probably too late to complain!

    Mrs Smith - 1 out of 5


  • Swift Meet and Greet Had to walk too far to terminal. Really poorly signposted. Not made clear enough during booking process that I would have to pay a further £4 to exit the short stay car park on way home

    Mr Wilson - 1 out of 5


  • Swift Meet and Greet Have sent an email to customer services on Friday explaining how dissatisfied I was with the service but have had no reply. We have always booked meet and greet with BCP but not used the company Swift Service. Will never use Swift again but will still look to use BCP for our meet and greet service. Had to walk a considerable distance to drop off and collect the car which was not acceptable. Also on return we had to wait half an hour in the freezing cold for our car to arrive. Then we had to pay a further £2.00 to validate the car park ticket. What did I pay £57.00 for??

    Mrs Carpenter - 5 out of 5


  • Swift Meet and Greet All brilliant

    Mr Jaggard - 5 out of 5


  • Swift Meet and Greet it wasn't "meet and greet", we had a 10 minute struggle with our luggage across a building site to get to and from the terminal. Instead of using the drop off point Swift make customers walk the full length of the short term car park. There's no shelter when you get back and you have to wait for them to bring your car back. Very unsatisfactory service.

    Mrs Aldridge - 1 out of 5


  • Swift Meet and Greet Yes, very smooth

    Mrs Deane - 5 out of 5


  • Swift Meet and Greet I don't see how you can call this a meet and greet service when you have to walk 1/2 mile from and to your car. Staff were helpful though.

    Mr Green - 1 out of 5


  • Swift Meet and Greet Staff very pleasant and helpful

    Mr Attwood - 4 out of 5


  • Swift Meet and Greet This was not what i would say is meet and greet, having to walk to the far side of the short stay carpark was not what i paid for to be honest.

    Mr Howarth - 2 out of 5


  • Swift Meet and Greet Was not very clear exactly where we were to go to find the parking. I am aware of the improvements being carried out at the airport, but better signage would be an asset.

    Dr Wright - 4 out of 5


  • Swift Meet and Greet Get the cars back to the meet and greet area on return quicker, it took over 1 hour for me car to be delivered back.
    Do not let your staff drink and eat in customers cars, half a can of coca cola was left in my car and on closer inspection this has been sprayed and dropped all over the dash, windscreen, rear-view mirror and center console which means I have to spend time cleaning or go to the expense of getting this valeted, not the service I was expecting!

    Mr Stone - 1 out of 5


  • Swift Meet and Greet staff friendly on return journey but a long walk to the car park and when we dropped the car off, the attendantas taking the other cars to their destination were charging / speeding around the car park, I had a suix year old with me and it was early hours of the morning

    Mrs Fleet - 2 out of 5


  • Swift Meet and Greet Great service at bargain prices

    Mrs Taylor - 5 out of 5


  • Swift Meet and Greet Parking/drop off too far away to be called meet & greet (10 min walk from terminal). Not practical when travelling with young children. A good value price but I would rather pay more and be closer to the terminal.

    Mrs Bura - 1 out of 5


  • Swift Meet and Greet My car was covered in Bird guano when I picked it up, not great to come back to that.

    Dr Cedron - 3 out of 5


  • Swift Meet and Greet It was quiet a long way from the terminal and quiet expensive. We had to wait for the car to arrive disputed having phoned the office at the correct time. Not brilliant.

    Mrs Glazin - 4 out of 5


  • Swift Meet and Greet Great service and car was picked up and dropped off at short stay car park. It was like using a taxi service but much cheaper!

    Mr Homavazir - 5 out of 5


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