- All of your Heathrow parking questions answered
- Accurate, up to date information
- Award-winning BCP Customer Service
When you book Newcastle airport parking, we understand you want to know exactly what you’re getting. To help you get the best out of our services, BCP consulted our customer service team in order to put together this list of frequently asked questions.
Question: What if I book with BCP and find the same product cheaper elsewhere?
Answer: BCP won’t be beaten on price, which is why we offer Price Protection on all bookings. This means that, if you book with us and find the same product at a better price within seven days, we’ll simply refund the difference.
Question: Do I get to keep my car keys once I’ve parked?
Answer: At Newcastle Airport, you should hang onto your car keys if you’ve parked your vehicle yourself. The only service that our staff require your keys for is:
This is a valet parking service, so our drivers need keys to park your car for you!
Question: Will I have to arrange transport from the car park to the airport terminal?
Answer: No, bus transfers to and from the airport terminal are included in the booking price, unless you’ve booked our Meet and Greet service.
Question: What will you do to keep my vehicle safe while I’m away?
Answer: We base our reputation on the security of our car parks, which are regularly inspected by the police to make sure they meet security requirements. Features in place to safeguard your vehicle include:
Question: Is it possible to book a Newcastle Airport Hotel for the night before I fly?
Answer: Yes, we offer one hotel at Newcastle Airport. Hotel rates include parking for up to 15 days and transfers to and from the airport terminal.
Question: Can I add travel insurance to my BCP booking?
Answer: BCP don’t provide holiday insurance ourselves, but we can offer some great deals in partnership with Holiday Extras.
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