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Reviews Swift Meet And Greet

  • 221 customer reviews rated BCP'sReviews Swift Meet And Greet 68%

Itching to know what it's like to use Luton Swift Meet and Greet car park? Take a look at the reviews below from previous BCP customers to find out...

Reviews Swift Meet and Greet


Average Customer Score 68%

Number of reviews: 221


  • Swift Meet and Greet The staff was helpful, easy access, stress free experience.

    Mr Navarrete - 4 out of 5


  • Swift Meet and Greet Went smoothly. Your staff were very helpful

    Mr Hicks - 5 out of 5


  • Swift Meet and Greet far to long to wait for car. rang when got baggage had to wait another 20 minutes. not meet and greet

    Mr Phipps - 1 out of 5


  • Swift Meet and Greet I've used you before but this time Monday 20th June 2am i rang 30 mins before and had to wait 30 mins for my vehicle , rang Agee times and you said it was on the way ?

    Mr Stainer - 2 out of 5


  • Swift Meet and Greet Swift did not answer the main telephone number after my rings, had to switch to the secondary number. Received an extra £4 charge to get out the car park with no notification upon booking. Swift took 30 minutes after calling to bring my car back.

    Mr Bennett - 1 out of 5


  • Swift Meet and Greet Drop off was good and as expected. Picking up the car on return was dreadful. It took well over an hour from phone call to driving off and this was after baggage collection and customs as instructed.This was blamed on traffic though this was a dubious claim as my brother, who parked in the long stay carpark, collected his car and was well on his way and said the traffic was fine in both directions.

    Mr Bisby - 1 out of 5


  • Swift Meet and Greet Good service on departure and arrival

    Mr Fitton - 5 out of 5


  • Swift Meet and Greet As Luton going through a bit of a make over it was a bit chaotic , but car picked up and retrieved ok.

    Mrs Thomas - 4 out of 5


  • Swift Meet and Greet Good value for money. Handy when it's lashing rain! Definitely worth it

    Miss Gilligan - 5 out of 5


  • Swift Meet and Greet 1 and a half hours late when arrived back after flight tired

    Mr Curnock - 1 out of 5


  • Swift Meet and Greet Mostly smooth, would be good to have somewhere to wait in the dry! Was told it would be 20mins to pick up car on way back and was nearly an hour.

    Mrs Rafferty - 4 out of 5


  • Swift Meet and Greet Staff very helpful just as well as the airport and the parking area is being developed so its a bit chaotic and difficult to find a place to drop off the car

    Mr Brown - 4 out of 5


  • Swift Meet and Greet There were no facilities apart from a man and a trolley in a partially unmade up car park. No designated parking area, no covered waiting area. Returning in heavy rain we had a horrendous experience. Our car took 30 minutes to arrive rather than the 15 we were told. Staff were as helpful as they could be. We noted they were not provided with any waterproof clothing which is shameful. We will never use this service again. Shame on Luton Airport for allowing a company to operate without any facilities.

    Mrs Mcnicol - 1 out of 5


  • Swift Meet and Greet Everything was smooth and fast.

    Mr Cimpeanu - 5 out of 5


  • Swift Meet and Greet Surely breaches sale of goods act. Car wasn't there to 'meet' me when we arrived - we had to wait 45 minutes (along with 10 other couples) for it in the car park - and there was no 'greet'. Your representative didn't even say hello - he just grunted 'You need to wait with the others; your car isn't here yet' as I walked towards him. Appalling.

    Mr Mcilroy - 1 out of 5


  • Swift Meet and Greet worst service ever. the car was brought back in 2.5 hours, was never kept updated, had to call many times to find out, there was no humanity shown, i was waiting in rain for my car to be brought back- worst service ever- will never ever use it.

    Mr Maskara - 1 out of 5


  • Swift Meet and Greet The service we received was terrible.certainly not worth £115 and I would not let any family or friends use this service

    Miss Galletly - 1 out of 5


  • Swift Meet and Greet Staff very helpful, I was a bit dubious when i booked, but would definitely book with swift again

    Ms Mccrann - 4 out of 5


  • Swift Meet and Greet The drop off and pick were both chaotic and not at all smooth with cars stoping al over the place and nobody really helping. Never again.

    Mr Atkins - 1 out of 5


  • Swift Meet and Greet Facilities weren't great. Drop off area was full of potholes. Walk to airport terminal is quite long when you consider there are no trollies and you have 2 young children.
    I was made to wait around for 20 mins when picking the car up despite phoning when I got off the plane and when I had collected my luggage. I was also incorrectly informed that I had a £10 over stay charge to pay. This matter was rectified by one of your staff, but further delayed my exit from the airport.

    Mr Madigan - 2 out of 5


  • Swift Meet and Greet I think the upheaval at the airport with the redevelopment didn't help things. The area is very crowded. The staff were helpful - couldn't fault that. We booked it as we thought it would save time. It definitely did for the departure but when we came back it took a while for them to bring the car. It may have had something to do with the fact our flight landed earlier than expected plus the roads were busy around the airport.

    Miss Williams - 2 out of 5


  • Swift Meet and Greet its not meet and greet its park wait 30 minutes to hand keys over and wait 30 minutes to get it back.

    Mr Haynes - 1 out of 5


  • Swift Meet and Greet very busy but very good service Thank you

    Dr Irwin - 5 out of 5


  • Swift Meet and Greet Luton parking and airport is a nightmare so under the circumstances Swift did a great job and were very polite and helpful under difficult circumstances.

    Mrs Lawson - 4 out of 5


  • Swift Meet and Greet we had to wait 65 minutes on return to the airport for our car to arrive, you should not take extra bookings if you do not have the staff to deliver cars back

    Mr Spencer - 1 out of 5


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